Not getting emails from my team

Every family email carries a Manage emails link; if a kind was turned off there, that is the first place to look. Spam filters are second.

1. Find any Athlio email you did get and tap Manage emails at the bottom. Turn Tryout & practice updates or Progress reports back on and tap Save.
2. Search your mail for “Athlio” and check spam or promotions. Mark one as not spam.
3. Add hello@athlioapp.com to your contacts; that is the address team emails come from.
4. Make sure the coach has the right address: it is the email on the sign-up, or on your account at the top of the Profile tab.

5. If that didn’t work

   If you chose Unsubscribe from everything, a coach cannot re-add you; only you can, from the Manage emails page. Contact support if you cannot find any Athlio email to start from and we will send you the link.