Troubleshooting
Join codes, sign-in mix-ups, missing notifications and emails, sync.
Join code says “not found”FamiliesI signed in but my team isn’t thereNot getting push notificationsNot getting emails from my teamFamiliesIt says “Waiting on the coach to approve”FamiliesScores not syncing from another coach’s phoneCoachesThe app looks out of date or a button does nothingA photo won’t upload
Contact support
A person answers every message. Tell us what happened, on which device, and attach a screenshot if you have one.