Privacy Policy

The Services are used by adults and by athletes 13 and older, in roles such as parents and guardians, coaches and team managers, and instructors. One account may hold more than one role, and this Policy applies to all of them.

A child under 13 is not a user of Athlio. Children under 13 do not create accounts, sign in, or use the Services. Instead, a parent or guardian uses Athlio and may create and control a player profile — a record about their child. Throughout this Policy, information “about a child” means information a parent or guardian has chosen to provide and manages.

A login account is different from a player profile: an account is how an adult (or an athlete 13 or older) signs in and uses the Services, while a player profile is a record about an athlete that a guardian manages — it is not, by itself, a login.

Account and identity. Your email, name, optional phone number, profile photo, ZIP code, date of birth, your role(s), and sport preferences. Your date of birth is treated as sensitive and is not broadly visible to other users.

Player profiles (may describe a child). Name, birth year, photo, bio, city and state, and jersey number; athletic details such as sport, positions, height, bats/throws, skill level, and awards; recruiting and education details you choose to add — GPA, SAT, ACT, high school, graduation year, and college commitment (available only for high-school-age athletes, 14 and older); optional social-media links (also limited to athletes 14 and older); and visibility and consent settings.

Guardianship. Parent and guardian links and relationships, and consent records.

Communications. Messages you send (text, photo attachments, and any player information attached to a message), conversation membership, read and mute status, and emoji reactions.

Coach evaluations. If a coach uses our evaluation tools, we store evaluation sessions, per-player skill ratings and measured metrics, coach observations, and tryout decisions, along with any report shared with a family. See “Coach evaluations” below.

Participation. Tryout, pickup, and lesson sign-ups; event RSVPs; and roster membership and interest.

Activity within the Services. Which player and team profiles are viewed and when — used to show a player an aggregate count of interest (for example, “viewed by 3 coaches”), never the identities of who viewed them, and excluding a guardian’s own views of their child. We also store the search areas you save and internal logs used for security and to limit notification frequency.

Device and technical. Push-notification tokens and platform; private calendar-feed links; and, for coaches, subscription status. Precise device location is used only at the moment you search, to sort and filter results by distance — it is not saved to any per-user record. On Android we request location permission for this purpose. Only your saved search areas and public venue locations are stored.

Files. Photos you upload. Children’s photos and photos sent in chat are stored privately and served through signed, expiring links; profile avatars and team logos are public. Uploads are limited to images, and location (EXIF) metadata is removed from chat images on upload.

Waitlist. If you join our waitlist, we collect your email, role, state, and how you found us.

We use the information we collect to operate and provide the Services (accounts, profiles, discovery, rosters, events, messaging, and evaluations); to connect families with coaches, clubs, and instructors; to send you account and transactional messages such as invitations and notifications; to keep the Services safe (including our block-and-report tools and enforcement of our Terms); and to comply with our legal obligations.

We do not sell your personal information, we do not use it for third-party or cross-app advertising, and we do not serve behavioral ads to anyone. We do not send marketing or newsletter emails; our emails are transactional, plus any waitlist updates you have asked to receive.

A child under 13 is not a user of the Services. Children under 13 do not create accounts, sign in, or use Athlio. A child under 13 is represented only as a player profile — a record — that a parent or guardian creates and controls. What we hold about a child is what a parent or guardian has chosen to provide.

Parental consent. Before a parent or guardian provides personal information about a child under 13, we obtain and record their consent. A parent or guardian may review the personal information we have collected about their child, ask us to correct or delete it, and refuse to allow further collection or use of it, by emailing privacy@athlioapp.com. Honoring a deletion request may require removing the child from teams, events, or other features.

Minors are private by default. A child’s profile is not shown in public search unless a parent chooses to list it, and a minor’s profile is visible only to the child’s guardians, their team, and coaches the family has actively engaged with (for example, by signing up for that coach’s tryout). Children’s photos are stored privately.

Education, recruiting, and social information. Recruiting and education details (GPA, SAT, ACT, high school, graduation year, and college commitment) and social-media links are available only for high-school-age athletes, 14 and older. Our systems automatically prevent these fields from being saved for any younger player.

Athletes under 18 are managed by a guardian. All athletes under 18 are represented and managed by a parent or guardian and do not hold their own logins. The guardian controls the child’s profile and can review, change, or remove it at any time.

No advertising to children, and no direct contact. We do not use children’s information for advertising, and athletes under 13 are not contacted directly through the Services — communications concerning them are routed to a parent or guardian.

We do not sell your information. We share it only with service providers that process data on our behalf to operate the Services. These include providers of cloud hosting and data storage, account sign-in (authentication), push-notification delivery, website hosting and performance measurement, and transactional email. These providers may use the information only to provide services to us, and are not permitted to use it for their own purposes.

We may also disclose information when required by law or to protect the rights, property, or safety of Athlio, our users, or the public, including protecting children; and in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy. To keep notifications private, we keep push-notification text free of scores and rankings.

You can review and update most information directly in the app; delete your account in the app, which triggers a full deletion (see “Data retention and deletion”); control precise location and push notifications through your device settings; and choose whether a player profile is listed for discovery. Parents and guardians have additional rights over a child’s information, described above.

Depending on your state of residence, you may have the right to access, correct, delete, or obtain a copy of your personal information, and to appeal a decision we make about such a request. To exercise any of these rights, email privacy@athlioapp.com. We will not discriminate against you for exercising your rights.

When you delete your account, we remove the files you own (player photos, avatars, team logos, and chat images) and then delete your login, which removes your profile, player records, and linked data — including the history of profiles you viewed. Content you authored, such as lessons and listings, is also removed. We retain a minimal record that a deletion occurred; that record contains no personal information.

We keep personal information for as long as your account is active and as needed to provide the Services and meet our legal obligations. Certain internal logs are deleted automatically on fixed schedules: notification logs after 24 hours, profile-view and team-view history after 90 days, and security audit logs after 24 months.